Learn how to get paid faster without damaging customer relationships.

25% of SME bankruptcies in Belgium are caused by cash flow problems related to late payments. However, these difficulties can often be avoided with a few simple adjustments to the way you manage customer service. In this session, we will share concrete solutions for:

• structure an effective and humane recovery system,
• supervise payment promises so that they are actually kept,
• ritualize your customer follow-up, even without a dedicated team,
• vary the channels to relaunch without harassing,
• activate recovery proactively and constructively.

This session will be hosted by Solenn Taveau, Sales Manager at Recovr, a Belgian SaaS solution that allows SMEs to automate the entire invoice tracking process from the first reminder to legal recovery. 

It is aimed primarily at SME managers, administrative or financial managers who:

• issue at least 50 invoices per month,
• manage their customer service internally, without a full-time team,
• suffer from long payment delays which impact their cash flow

Free but mandatory registration!

This workshop will be held in French